Audit logs
The merchant’s record of who did what on the dashboard — team membership changes, destination toggles, configuration updates, signatures, onboarding milestones. It exists for compliance and for answering “who turned this on?” questions without paging through chat history.
Access is restricted to Owners, the Primary Owner, and Firmly admins (see Role gating below).
Event feed structure
Tabular event feed, ordered newest-first. Each row has four columns:
| Column | What it shows |
|---|---|
| Event | Color-coded badge by category |
| Description | Short human-readable summary |
| By | The actor’s email |
| When | Relative timestamp (e.g. “16m ago”, “1h ago”) |
Event categories
The badges are typed; the icon and color reflect the category. Registered event types:
| Category | Event types |
|---|---|
| Team | team_member_invited, invite_accepted, invite_cancelled, member_removed, role_changed, ownership_transferred |
| Configuration | settings_updated, catalog_configured, destinations_configured, domain_added, domain_verified, domain_removed, sso_configured, ucp_verified |
| Destinations | destination_enabled, destination_disabled |
| Integration / Lifecycle | integration_completed, integration_reset, kyb_submitted, agreement_signed, cdn_whitelisting_completed, go_live_submitted |
Firmly-admin actions are attributable
When the actor is a Firmly admin acting on the merchant’s behalf, the row is marked as such — so the merchant can tell the difference between their own team’s actions and Firmly’s.
Pagination, not search
- 25 events per page by default
- Previous / next navigation
- Total count
There’s no full-text search or date filter on this surface — for incident investigation the merchant pages through the feed. If you need deeper analysis or an export the portal doesn’t offer today, ask your Firmly contact.
Role gating
Only Owners, the Primary Owner, and Firmly admins see the Audit Logs entry in the sidebar. Editors and Viewers don’t see the link, and the server-side guard rejects direct navigation as well.
Related
- Team management — team actions logged here
- Domains and SSO — config changes logged here
- Agreement signing — signatures logged here